In Lexington, Kentucky, a woman was stunned to find 30 cases of Dum-Dum lollipops-totalling approximately 70,000 candies-delivered to her doorstep, all ordered by her 8-year-old son, Liam, using her phone. The unexpected Amazon purchase amounted to about $4,200 (Rs 3,55,795). Liam, who has foetal alcohol spectrum disorder (FASD), intended to host a carnival for his friends and use the lollipops as prizes. Although he often plays with his mother's phone under supervision, this was the first time he made such a purchase.
Upon discovering the charge, Holly LaFavers contacted Amazon, which advised her to reject the delivery for a refund. However, 22 boxes still arrived. Seeking assistance, LaFavers turned to her community via Facebook.
"Hi, everyone! Liam ordered 30 cases of Dum-Dums, and Amazon will not let me return them," she wrote on Facebook.
Neighbours, friends, local businesses, and even banks stepped in to purchase the surplus candy. Eventually, after media coverage and further discussions, Amazon agreed to issue a full refund.
"Thank you to everyone who has offered to buy a box (or two) or shared the post. I believe they are all sold!! I will get them to Somerset as quickly as I can."
LaFavers and Liam donated some of the lollipops to local institutions, including a church and school. Amazon expressed satisfaction in turning the situation into a positive outcome.
"I contacted Amazon as soon as I realised what had happened. They originally told me to reject the delivery, and they would refund my money. The driver never knocked or rang the doorbell, so now they will not take them back," she added.
